Website Offline 13/01/2012 – 15/01/2012

Hi,

Please note that the Aus Net Servers Australia website will be unavailable between midnight  Saturday 13th of January 2012 and midnight Monday 15th of January 2012.

Your continued patients regarding this matter is much appreciated, we are going to be repairing a database issue that requires the whole site to be shutdown.

In the first week of January 2012 our website suffered a major database crash that caused pages that where working to now not be found and to display the homepage rather then the “404 page not found” error message, and pages that should be displaying properly to not display properly.

Our call centre will be open extended hours during this time to help with sales and support for you and your business and we hope to have the website back online as soon as possible.

If there are any further development that we think you should know about we will be sure to let you know via this thread.

 

UPDATE 1 ( 23:05 –  15/01/2012)

We are still having issues with pages not been found in the database, the pages are there but the database is still not working 100%. Most of the site is working and back up and running however the site will remain offline for at least another 214 hours. If you need to get in touch with us our client area is now back online and can be accessed by visiting htts://crm.ausnetservers.net.au

UPDATE 2 ( 10:13 –  16/01/2012)

The site has gone back online, please note however that we are not taking orders on most of our services at the moment due to an issue with the integration between client area and the website. Please note that this is currently affecting the following pages:  Email Hosting, Game Servers, Dedicated Servers, Cloud Servers, SSL Certificates, Email Hosting & DNS Hosting.

We are working hard to fix these issues and hope to have the content restored as soon as possible. Please keep an eye on this page for further updates.