Author Archives: Administrator

Christmas Closure

From all the staff here at Aus Net Servers Australia Pty Ltd i would like to wish you a very Merry Christmas and safe and prosperous new year.

Please note that our offices will close for the Christmas break from Friday 16th of December 2016 until Monday 9th of January 2017.

During this time there will still be support via our eTicket support but we do expect some longer then usual waits to get your ticket answered.

You can obtain support 24/7 x 365 via our client portal located at https://www.ansaclients.com.au/clientarea.php

Unplanned Outage 05/09/2016 [ 20:00 – 21:32 ]

We are aware of an outage that is effecting connectivity to our datacentre. We have been in contact with one of our carriers and an update is expect by 11PM.

Update 1 [Added 05/09/2016 – 20:22]: Our carrier has advised us that engineers are on site and are investigating the issue.

Update 2 [Added 05/09/2016 – 20:51]: Our carrier has advised us that the issue is between Melbourne and Ballarat. They are still investigating 

Update 3 [Added 05/09/2016 – 21:22]: Services are slowly coming back online. We are continuing to monitor our services.

EOFY Specials

Take advantage of our extended promotion of 50% off our hosting products ( Web Hosting, DNS Hosting, Email Hosting and TeamSpeak Hosting packages until the end of June 2016. Contact us today to see what Aus Net Servers Australia can do for your business.

 

Residential Web Hosting

Business Web Hosting

cPanel Reseller Web Hosting

 

Basic cPanel Email Hosting

Microsoft Hosted Exchange

 

 

 

Planned Network Upgrades [Friday 03/06/2016 – 6PM – 9PM]

This is a final advisory about our planned network upgrade due to take place tomorrow (Friday 03/06/2016) between 6PM – 9PM. We expect the following services to be affected by this upgrade:

 

> Web Hosting
> VDS / VPS Servers
> Dedicated Servers
> Stream Hosting
> Teamspeak 3 Hosting Services
> DNS Hosting
> Email Hosting (cPanel Basic Email Hosting & Exchange)
> SIP Trunks + 1300/1800 Numbers

 

The following services WILL NOT be effected:

 

> NBN Internet Services (NBN / Wireless)
> ADSL 2+ Services
> Fibre Services
> Ballarat WiMAX Services

 

Why am I getting this email?
We have identified that you have an active service with us that will be effected by this outage

 

What is happening in the upgrade?
We are upgrading our fibre backhaul to our datacentre and replacing aging core network hardware as well as adding more Hardware firewalls


What do i need to do?
Nothing. This is an advisory email, your services will gracefully go down at 6PM and should come back up before 9PM.

 

We urge that you make alternate arrangements for your service should you need to during this period.

 

Please note that during this outage both the ANSA Call Centre will be operating in a limited state as well as our websites and clustered dns servers will go down.

 

Should you have any further questions please feel free to get in contact with us before 4PM on 1300 933 038.

Scheduled Network Maintenance

Please note that Aus Net Servers Australia will be conducting scheduled maintenance with our upstream service providers and replacing core networking equipment as part of stage two of three from 6PM – 12AM Friday 3rd of June 2016.
 
We expect a complete service outage of all services during this window. If you have any questions please call us on 1300 933 038 before midday on Friday 03/06/2016.

NBN Fibre Comes To Ballan, Victoria

Aus Net Servers Australia is proud to announce that the NBN fibre network has officially been switched on in Ballan, Victoria.

If you are interested in porting your phone number and internet service across to Aus Net Servers Australia Pty Ltd get in touch with us today via phone on 1300 933 038 or email sales@ausnetservers.com.au

You can see our plans and packages here: Business Plans or Residential Plans

Choose your only locally owned and operated ISP that is supporting local businesses in Ballarat and District with local support and service.

Scheduled Network Maintenance

Hi Guys,

Please note that we will be doing maintenance and replacements on our core border routers and BGP sessions on Wednesday 14th October 2015 between 9AM – 6PM. We do expect wide spread outages across all our services. We urge you to contact the ANSA NOC on 1300 990 293 before 4PM Tuesday 13th of October 2015 if you have any questions.

We will provide updates closer to the date. However this has been 12 months in the planing to allow extra upstream carrier capacity into our network.

Regards,

Sam White
Network Operations Centre
Aus Net Servers Australia Pty Ltd

New Service: NBN Internet

I am very proud to announce that Aus Net Servers Australia is now offering Residential and Business grade NBN Plans and ADSL Plans. Feel free to contact us to find a plan that’s suitable to your needs and requirements.

ServiceTypeStatusStartFinish
Telstra UplinkTransitgreen-image No ProblemsNANA
Vocus UplinkTransitgreen-image No ProblemsNANA
Hosted PBXTelephonygreen-image No ProblemsNANA
SIP TrunksTelephonygreen-image No ProblemsNANA
DSL ServicesInternetgreen-image No ProblemsNANA
NBN ServicesInternetgreen-image No ProblemsNANA
WiMAXInternetgreen-image No ProblemsTBATBA
SERVICETYPESTATUSSTARTFINISH
Shared Web HostingHostinggreen-image No ProblemsNANA
SIP TrunksHostinggreen-image No ProblemsNANA
In-Game ServicesHostinggreen-image No ProblemsNANA
Cloud HostingHostinggreen-image No ProblemsNANA

Call 1300 933 038 or view our packages here:
https://www.ausnetservers.com.au/services/internet-nbn.php