From all the staff here at Aus Net Servers Australia Pty Ltd i would like to wish you a very Merry Christmas and safe and prosperous new year.
Please note that our offices will close for the Christmas break from Friday 16th of December 2016 until Monday 9th of January 2017.
During this time there will still be support via our eTicket support but we do expect some longer then usual waits to get your ticket answered.
You can obtain support 24/7 x 365 via our client portal located at https://www.ansaclients.com.au/clientarea.php
We are aware of an outage that is effecting connectivity to our datacentre. We have been in contact with one of our carriers and an update is expect by 11PM.
Update 1 [Added 05/09/2016 – 20:22]: Our carrier has advised us that engineers are on site and are investigating the issue.
Update 2 [Added 05/09/2016 – 20:51]: Our carrier has advised us that the issue is between Melbourne and Ballarat. They are still investigating
Update 3 [Added 05/09/2016 – 21:22]: Services are slowly coming back online. We are continuing to monitor our services.
Take advantage of our extended promotion of 50% off our hosting products ( Web Hosting, DNS Hosting, Email Hosting and TeamSpeak Hosting packages until the end of June 2016. Contact us today to see what Aus Net Servers Australia can do for your business.
Residential Web Hosting
Business Web Hosting
cPanel Reseller Web Hosting
Basic cPanel Email Hosting
Microsoft Hosted Exchange
This is a final advisory about our planned network upgrade due to take place tomorrow (Friday 03/06/2016) between 6PM – 9PM. We expect the following services to be affected by this upgrade:
> Web Hosting
> VDS / VPS Servers
> Dedicated Servers
> Stream Hosting
> Teamspeak 3 Hosting Services
> DNS Hosting
> Email Hosting (cPanel Basic Email Hosting & Exchange)
> SIP Trunks + 1300/1800 Numbers
The following services WILL NOT be effected:
> NBN Internet Services (NBN / Wireless)
> ADSL 2+ Services
> Fibre Services
> Ballarat WiMAX Services
Why am I getting this email?
We have identified that you have an active service with us that will be effected by this outage
What is happening in the upgrade?
We are upgrading our fibre backhaul to our datacentre and replacing aging core network hardware as well as adding more Hardware firewalls
What do i need to do?
Nothing. This is an advisory email, your services will gracefully go down at 6PM and should come back up before 9PM.
We urge that you make alternate arrangements for your service should you need to during this period.
Please note that during this outage both the ANSA Call Centre will be operating in a limited state as well as our websites and clustered dns servers will go down.
Should you have any further questions please feel free to get in contact with us before 4PM on 1300 933 038.
Aus Net Servers Australia is proud to announce that the NBN fibre network has officially been switched on in Ballan, Victoria.
If you are interested in porting your phone number and internet service across to Aus Net Servers Australia Pty Ltd get in touch with us today via phone on 1300 933 038 or email email@example.com
You can see our plans and packages here: Business Plans or Residential Plans
Choose your only locally owned and operated ISP that is supporting local businesses in Ballarat and District with local support and service.
Aus Net Servers Australia is proud to announce that its Ballarat datacentre is now a speedtest.net server partner. You can test your ADSL / NBN internet connections against our local speedtest mirror.
Please note that we will be doing maintenance and replacements on our core border routers and BGP sessions on Wednesday 14th October 2015 between 9AM – 6PM. We do expect wide spread outages across all our services. We urge you to contact the ANSA NOC on 1300 990 293 before 4PM Tuesday 13th of October 2015 if you have any questions.
We will provide updates closer to the date. However this has been 12 months in the planing to allow extra upstream carrier capacity into our network.
Network Operations Centre
Aus Net Servers Australia Pty Ltd
We are currently preforming upgrades to our billing system. During this time you may not be able to login, place orders or view invoices. All services will not be effected by this upgrade.