Well its come that time of year again, the office is getting quieter and things are slowing down as we all prepare to spend time with our friends and family and welcome in yet another very hectic 2015.
I would like to take this opportunity to take the chance to thank all of our carriers, suppliers and clients for making this year very interesting and colorful.
We have lots of new things planed for the new year. Some of the most mention able are:
– Opening Dedicated Server operations in Equinox ME1 ( Melbourne)
– Expanding our Sydney Server Fleet
We have all new service pricing taking effect as of February 1st 2015 as well as some Christmas specials. So make sure you keep on the lookout.
Please note that Aus Net Servers Australia Pty Ltd will be operating on an increased workload and decreased staff capacity over the christmas / new year period between Friday 12th December 2014 and January 15th 2015.
We will be closed from Friday 19th December 2014 and will reopen in a limited capacity on Monday January 5th 2015.
On a personal note I wish all our clients a safe and prosperous festive season and a happy new year and we will be back bright eyed and busy tailed for the new year.
Aus Net Servers Australia Pty Ltd
Please be advised that Aus Net Servers Australia Pty Ltd has scheduled some minor maintenance on our ANSA DC 1 nodes 1-15 from midnight Friday 19th September until 6AM Monday 22nd September 2014. We do expect short outages during this time of no more then 5 minutes as new hardware is installed and configured in our hardware pool.
Aus Net Servers Australia is preparing to move all clients on nodes 1-5 which is all TS3 Hosting, Web Hosting and DNS Hosting clients to new hardware from November 2014.
If you have any questions please call our Support Centre on 1300 933 038 before the work is undertaken
Please be advised that the ANSA Retail website will be unavailable to clients from 6PM Friday 18th July 2014 until 6AM Monday 21st July 2014.
We are doing an overhaul of our website and products during this time. Our support and ordering system will still operate as normal by accessing https://www.ansaclients.com.au/clientarea.php.
Please note that we expect no outages to any of our services during this time.
Our Network Operations Centre Number has changed. Please Update your contacts. The new number is 1300 990 293.
ANSA Customer Service was made aware of a new Domain Registration scam, currently in operation from the “Domain Register Pty Ltd” (ABN: 127506807), a company registered in WA (despite listing a Melbourne VIC office address).
This scam is similar to the previously published WARNING: Domain Registration scam from “Domain Name Group Pty Ltd” – July 2010 and it’s likely to be operated by the same group.
This group is sending out invoices for payment of domain registration for a .com, .net or .org version of their .au domains.
The invoice is misleading customers to pay the registration fee of $249 AUD for 2 years of the .com domain equivalent of their .com.au license, despite stating that the domain is available.
This group harvested postal address information belonging to ACN/ABN owners of the .com.au domain equivalents. The way the group acquired the addresses was simply by searching the public WHOIS database for .au domains, and then used the ACN/ABN details to search for the postal address details via other available online resources.
Aus Net Servers Australia would like to warn customers against registering the .com domain equivalents with Domain Register Pty Ltd. The individuals operating this company are suspected to be associated with the original scammers who owned a pretend company “Netregister” which was setup in an attempt to confuse Netregistry client base into transferring their domains and services away. Additionally, the charges per registration are disproportionately high compare to standard pricing.
We have finally located and fixed the glitch that was causing all the text and content on the ANSA Retail and ANSA Business websites to be removed or pushed to the right hand side of the page.
If you continue to have issues please get in contact with us
Just a quick heads that that we are about to commence an upgrade of our Live Chat application across all of our websites. During this time Live Chat will not be available however if you need assistance you can lodge a job from within your account at https://www.ansaclients.com.au/clientarea.php
We expect this upgrade to take between 2-3 hours.
Aus Net Servers Australia engineers will be replacing the core Ballarat Switches and updating our BGP Session information on February 13th 2014 between 1- 6AM.
We do expect service interruptions during this window. For more information visit https://www.ansaclients.com.au/serverstatus.php or call 1300 933 038 during business hours.
Aus Net Servers Australia will be replacing our core switch and doing some work on our core BGP router between the hours of 4AM – 6AM Thursday 30th January 2014.
We expect there to be momentary network interuptions between these hours as the traffic is re-routed through our backup upstream carrier
Our Network Operations Centre will be availible during this time on 1300 933 038 or firstname.lastname@example.org
With any new order placed with Aus Net Servers Australia during the month of May we are offering a whopping 50% off the first month of the service.
The following services are currently enrolled for the 50% discount:
- Web Hosting
- TeamSpeak 3 Hosting
- Stream Hosting
This is a limited offer and will expire at midnight May 31st. This is your chance to score a possibly never to be repeated smashing deal on services offered by Aus Net Servers Australia.
To enroll for the promotion use the coupon code “HDQO373PGZ” during checkout to have the discount applied to your order.
Check out www.ansabusiness.com.au & www.ansaservers.com.au or give our friendly staff a call on 1300 933 038