Scheduled Network Maintenance

Hi Guys,

Please note that we will be doing maintenance and replacements on our core border routers and BGP sessions on Wednesday 14th October 2015 between 9AM – 6PM. We do expect wide spread outages across all our services. We urge you to contact the ANSA NOC on 1300 990 293 before 4PM Tuesday 13th of October 2015 if you have any questions.

We will provide updates closer to the date. However this has been 12 months in the planing to allow extra upstream carrier capacity into our network.

Regards,

Sam White
Network Operations Centre
Aus Net Servers Australia Pty Ltd

New Service: NBN Internet

I am very proud to announce that Aus Net Servers Australia is now offering Residential and Business grade NBN Plans and ADSL Plans. Feel free to contact us to find a plan that’s suitable to your needs and requirements.

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Call 1300 933 038 or view our packages here:
https://www.ausnetservers.com.au/services/internet-nbn.php

2014 / 2015 Christmas Break

Well its come that time of year again, the office is getting quieter and things are slowing down as we all prepare to spend time with our friends and family and welcome in yet another very hectic 2015.

I would like to take this opportunity to take the chance to thank all of our carriers, suppliers and clients for making this year very interesting and colorful.

We have lots of new things planed for the new year. Some of the most mention able are:

– Opening Dedicated Server operations in Equinox ME1 ( Melbourne)
– Expanding our Sydney Server Fleet

We have all new service pricing taking effect as of February 1st 2015 as well as some Christmas specials. So make sure you keep on the lookout.

Please note that Aus Net Servers Australia Pty Ltd will be operating on an increased workload and decreased staff capacity over the christmas / new year period between Friday 12th December 2014 and January 15th 2015.

We will be closed from Friday 19th December 2014 and will reopen in a limited capacity on Monday January 5th 2015.

On a personal note I wish all our clients a safe and prosperous festive season and a happy new year and we will be back bright eyed and busy tailed for the new year.

Regards,

Matthew Matters
Managing Director
Aus Net Servers Australia Pty Ltd

ANSA DC1 Annual Maintenance

Please be advised that Aus Net Servers Australia Pty Ltd has scheduled some minor maintenance on our ANSA DC 1 nodes 1-15 from midnight Friday 19th September until 6AM Monday 22nd September 2014. We do expect short outages during this time of no more then 5 minutes as new hardware is installed and configured in our hardware pool.

Aus Net Servers Australia is preparing to move all clients on nodes 1-5 which is all TS3 Hosting, Web Hosting and DNS Hosting clients to new hardware from November 2014.

If you have any questions please call our Support Centre on 1300 933 038 before the work is undertaken

Website Upgrades

Please be advised that the ANSA Retail website will be unavailable to clients from 6PM Friday 18th July 2014 until 6AM Monday 21st July 2014.

We are doing an overhaul of our website and products during this time. Our support and ordering system will still operate as normal by accessing https://www.ansaclients.com.au/clientarea.php.

Please note that we expect no outages to any of our services during this time.

WARNING: Domain registration scam from “Domain Register Pty Ltd” – April 2013

ANSA Customer Service was made aware of a new Domain Registration scam, currently in operation from the “Domain Register Pty Ltd” (ABN: 127506807), a company registered in WA (despite listing a Melbourne VIC office address).

This scam is similar to the previously published WARNING: Domain Registration scam from “Domain Name Group Pty Ltd” – July 2010 and it’s likely to be operated by the same group.

This group is sending out invoices for payment of domain registration for a .com, .net or .org version of their .au domains.

The invoice is misleading customers to pay the registration fee of $249 AUD for 2 years of the .com domain equivalent of their .com.au license, despite stating that the domain is available.

This group harvested postal address information belonging to ACN/ABN owners of the .com.au domain equivalents. The way the group acquired the addresses was simply by searching the public WHOIS database for .au domains, and then used the ACN/ABN details to search for the postal address details via other available online resources.

Aus Net Servers Australia would like to warn customers against registering the .com domain equivalents with Domain Register Pty Ltd. The individuals operating this company are suspected to be associated with the original scammers who owned a pretend company “Netregister” which was setup in an attempt to confuse Netregistry client base into transferring their domains and services away. Additionally, the charges per registration are disproportionately high compare to standard pricing.