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Support Packages - Aus Net Servers Australia

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All services provided by Aus Net Servers Australia Pty Ltd come with a minimum of eTicket support as standard. These optional packages can be used in conjunction with our services to extend the support. These plans are not compatible with smart remote hands for our servers.

BRONZE

54.95 /mth Order Now

  • Phone Support: Not Included
  • Phone Support Cases: 0
  • Email Support: Included
  • Email Support Cases: 150
  • Ticket Response Time: 1-3 Hours
  • Technical Call Outs: Not Included

SILVER

109.95 /mth Order Now

  • Phone Support: Not Included
  • Phone Support Cases: 0
  • Email Support: Included
  • Email Support Cases: 250
  • Ticket Response Time: 45 - 90 Minutes
  • Technical Call Outs: Not Included

GOLD

175.95 /mth Order Now

  • Phone Support: Included
  • Phone Support Cases: 250
  • Email Support: Included
  • Email Support Cases: Unlimited
  • Ticket Response Time: 5-15 Minutes
  • Technical Call Outs: Included

PLATINUM

219.95 /mth Order Now

  • Phone Support: Included
  • Phone Support Cases: 500
  • Email Support: Included
  • Email Support Cases: Unlimited
  • Ticket Response Time: 5-15 Minutes
  • Technical Call Outs: Included

why customers us!

During setup their support service was efficient and very helpful.


- Damien Berry -  
thedroppuntnews.com.au

Katherine Community Radio uses Aus Net Servers to provide SIP trunks, Web Hosting and streaming Services for our radio station. They have provided very competitive rates for these services whilst providing 100% uptime. During setup their support service was efficient and very helpful.


- Katherine Community Radio -  
https://www.8ktr.org.au

I have two websites hosted with Aus Net Server. Very professional and extremely quick in their response times.


- John Zelley -  
www.zellsmob.com.au

Aus Net Servers Australia Pty Ltd have been extremely helpful and flexible in getting us setup and their ongoing support has been invaluable as our website needs grow. I'm glad we made the switch!


- Eric Thorpe -  
http://www.evolutionoz.net

As a reseller of Aus Net Servers Australia's hosting services. I am confident to resell their services based on their knowledge and can do attitude. If there is ever an issue, i know the help i need is only a phone call or email away. The team at Aus net Servers Australia is always knowledgeable and professional. I have delt with many Australian hosting companies with mixed results but with Aus net Servers Australia they seem to be on the ball all the time.


- Bradley Maple -  
http://www.mayshotspot.com

We have ben customers of Aus Net Servers for our stream hosting for over 3 years, when ever we needed help Matthew and the team where always willing to bend over backwards to help us even when it was to fix an issue we caused.


- Ingrid Perry -